Help / FAQs
Have questions before shopping from Jaikara Silk House?
Find quick answers about saree delivery in India, WhatsApp ordering, exchange policy, blouse sizing, store visits, and order tracking.
सादगी भी, स्टाइल भी - shopping made simple.
Delivery Help
Check delivery timelines, shipping charges, and serviceable locations for sarees, suits, blouses, and accessories.
Order on WhatsApp
Need help before buying? You can order saree on WhatsApp or ask us for product suggestions.
Exchange
Read our saree exchange policy before placing your order.
Delivery FAQs
Do you offer saree delivery in India?
Yes, Jaikara Silk House offers saree delivery in India to serviceable pin codes through our delivery partners. You can place your order online or contact us on WhatsApp for delivery help.
How long does delivery usually take?
Most orders are dispatched within 1–3 working days after confirmation.
After dispatch, delivery usually takes 2–8 working days depending on your location and courier availability.
Are shipping charges extra?
Shipping charges, if applicable, will be shown at checkout before you complete your order. Charges may depend on your location, order value, and courier serviceability.
Can I check delivery before ordering?
Yes. You can message us on WhatsApp with your pin code, and our team will help you check delivery availability.
Payment FAQs
What payment methods do you accept?
We accept available online payment methods shown at checkout. This may include UPI, cards, net banking, wallets, or other supported payment options.
Is COD available?
COD, if available, will be shown at checkout. If COD is not visible for your order or pin code, it means COD is currently not available for that location.
Is online payment safe?
Yes, payments on our website are processed through authorized payment partners. Jaikara Silk House will never ask for OTP, UPI PIN, banking password, or full card details on WhatsApp, phone, or email.
WhatsApp Ordering FAQs
Can I order saree on WhatsApp?
Yes, you can order saree on WhatsApp by sending us the product screenshot, product code, or your requirement. Our team will guide you with availability, price, delivery, and payment details.
Can I ask for product suggestions on WhatsApp?
Yes. You can message us your occasion, budget, preferred color, or saree photo, and we’ll help you with suitable saree, blouse, or accessory options.
Can you help me match a blouse with my saree?
Yes. Send us your saree photo on WhatsApp, and we’ll suggest matching readymade blouse options based on availability.
Exchange FAQs
What is your saree exchange policy?
Our saree exchange policy allows eligible products to be exchanged within 7 days if they are unused, unwashed, undamaged, and returned with the original bill, tags, and packaging.
Do you offer returns or refunds?
Jaikara Silk House follows an exchange-first policy. Returns or refunds are not available for change of mind, wrong selection, or color preference. Approved cases like wrong or damaged product delivery may be reviewed by our team.
How do I request an exchange?
Message us on WhatsApp with your order number, product photos, bill or order proof, and reason for exchange. Our team will review the request and guide you with the next steps.
Blouse Sizing FAQs
Do you sell readymade blouses?
Yes, Jaikara Silk House offers readymade blouses in available sizes and designs. You can check product details or contact us on WhatsApp for size help.
Do you have a blouse size guide?
Yes, our blouse size guide helps you understand basic measurements and choose the right readymade blouse size. If you are confused, message us on WhatsApp before ordering.
Can I exchange a blouse if the size does not fit?
Blouse exchange may be allowed within the exchange window if the blouse is unused, unwashed, unaltered, and the required size is available.
Store Visit FAQs
Can I visit Jaikara Silk House in Varanasi?
Yes, you can visit Jaikara Silk House at Ramkatora Road, Varanasi. If you want to visit saree shop in Varanasi, you can use our Google Maps direction link or contact us on WhatsApp before visiting.
What can I shop in-store?
You can shop sarees, suits, readymade blouses, and accessories at our store. Product availability may change, so you can message us before visiting if you are looking for something specific.
Where is Jaikara Silk House located?
Jaikara Silk House is located at Ramkatora Road, Varanasi, Uttar Pradesh 221001.
Product Care FAQs
How should I care for my saree?
Care depends on the fabric and work. For delicate sarees, zari work, festive sarees, and special wear pieces, dry cleaning is usually recommended. Always store sarees in a clean and dry place.
Can I wash all sarees at home?
Not all sarees should be washed at home. Some lightweight or daily wear sarees may be easier to care for, but heavy zari, silk, satin, tissue, and festive sarees should be handled carefully.
How should I store accessories?
Keep accessories away from water, perfume, sweat, and moisture. Store them separately in a dry place after use.
Order Tracking FAQs
How can I track my order?
Once your order is dispatched, tracking details will be shared through the available communication channel. You can also contact us on WhatsApp for order status help.
I did not receive my tracking details. What should I do?
Please contact us on WhatsApp with your order number and phone number. Our team will help you check the order status.
What if my order is delayed?
Delivery delays may happen due to courier availability, weather, holidays, or location issues. If your order is delayed, message us on WhatsApp and we’ll help you check the latest update.
Still Need Help?
If you still have a question, Jaikara Silk House is just one message away.
Whether you need help with saree delivery, blouse sizing, WhatsApp ordering, exchange support, or store visit details, our team will guide you.